Refund Policy

Thank you for choosing DramaPilot subscription services. Please read this Refund Policy carefully before purchasing.

All Sales Are Final

Because digital services provide immediate access, all subscription fees, including monthly and annual plans, are final once paid and are non-refundable. This includes, but is not limited to:

• Unused subscription periods.
• Insufficient account usage.
• Cancellation for personal reasons.
• Service features matching their description but not meeting user expectations.

Service Interruption Exceptions

If a major service interruption continues for more than 72 hours and is not caused by force majeure, users may request equivalent service-time compensation. This compensation is the sole remedy and does not involve a cash refund.

Dispute Resolution

If you have questions about a charge, contact [email protected] within 7 business days and provide:

• Transaction ID.
• Proof of charge.
• Description of the issue.

We will investigate and provide a written response within 15 business days.

Right to Change This Policy

DramaPilot.com reserves the right to modify this Policy at any time. The revised Policy will take effect immediately after it is publicly posted on the website.

Acknowledgement

By paying subscription fees, you:

• Fully understand and accept this Policy.
• Acknowledge the special nature of digital services.
• Agree to waive any right to request a refund, except for mandatory rights required by applicable law.